FAQs

How Much Does Shipping Cost?

   First Class Shipping with Tracking is FREE with any purchase $60 or more. You may select another shipping option if you need your order quicker or if you want to add insurance. We offer calculated priority shipping as well. We are not responsible for lost or stolen packages once we ship the item. 

How Quickly Do You Ship?

  We ship within 1-3 business days of your purchase, as long as it is not a custom piece. If we could not fulfill your order within 1-3 business days, we will e-mail you with a time frame of when your order will ship.

Could You Help Me Find Something?

 We would be glad to assist you. Please e-mail us at mariesjewelry@att.net or type what you are looking for into the search bar on our home page.

Do You Offer Gift Wrapping?

 By special request, we would be happy to gift wrap for you. Each purchase will come in a gift box and a Marie's Jewelry card. 

Do You Accept Returns?

To be eligible for a return, your item must arrive back to Marie's Jewelry unused and in the same condition and packaging that it was received within 14 days. Once your jewelry return is received and inspected, if you are approved, then your refund will be processed, and a store credit will automatically be applied to your account, within a certain amount of days, minus the cost of shipping, handling, and re-stocking fees.

Do You Have A Warranty On Your Products?

 Warranties vary for each brand that we carry in our store. Most companies offer a 1-year warranty, with proof of purchase. E-mail us for more information.

Could I Pick Up My Item in Store?

  Yes. Please choose the in store pick up option at checkout. We will email or call once your order is ready for pick up. 

 

 

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